Hi @ZomBieZA Thanks for completing that. I'm still having difficulty getting the BTTV service added so I will check with our experts tomorrow for advice on how to get it added. At least I can confirm it is not that the broadband speed won't support it.
Sorry about late reply, everything looks to be working fine now 🙂 Thank you!
Hi @ZomBieZA Thanks for checking that and I'm happy all is working OK now.
I'll get the address records corrected with Openreach and post back to confirm when this has been completed for you.