Telephone working, no broadband since ordering.

[DanielS]

Thanks for doing that @ZomBieZA.

@JohnC2 will be in tomorrow morning. I'll let him know that you were in touch.

Thanks

DanielS

[JohnC2]

Hi @ZomBieZA Thanks for completing that. I'm still having difficulty getting the BTTV service added so I will check with our experts tomorrow for advice on how to get it added. At least I can confirm it is not that the broadband speed won't support it.

Cheers
John

[ZomBieZA]

Perfect, thank you!

[JohnC2]

Hi @ZomBieZA I've placed the order for BTTV and Sport services earlier. Please can you set it up and check that it is working OK for you and post back.

Cheers
John

[ZomBieZA · Accepted solution]

Sorry about late reply, everything looks to be working fine now 🙂 Thank you!

[JohnC2]

Hi @ZomBieZA Thanks for checking that and I'm happy all is working OK now. 

I'll get the address records corrected with Openreach and post back to confirm when this has been completed for you.

Cheers
John