Having signed up to BT infinity2 on Thurs 31st Oct I was given an installation date of 8th Nov. At this time I was quoted speeds of 38D/L and 6.8U/L.
HH5 arrived as advised and the engineer arrived early.
The installation was quick and clean, I was left with speeds of 61.4D/L and 10.6U/L.
I cannot complain over any aspect of my dealing with BT thus far.
Again thanks BT.
A happy customer.