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UrbanGrunt
Expert
288 Views
Message 1 of 5

Thanks BT and Openreach

Been having issued with my connection for some time now, it looks like they have now been fixed and I'd like to thank both BT and Openreach for great support and service.

 

Below is a comparison of my speed before and after the fix.

 

http://speedtest.net/result/2505573835.png

 

http://speedtest.net/result/2522133596.png

 

 

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4 REPLIES 4
Ratty2012
Recognised Expert
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Message 2 of 5

Re: Thanks BT and Openreach

That's good news 🙂 I hope your ping stays that way to 😄

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Guru
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Message 3 of 5

Re: Thanks BT and Openreach

What am I being stupid or something I thought the modems could only go low as 5ms? :S

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Guru
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Message 4 of 5

Re: Thanks BT and Openreach

Been having issues with mine for 5 months, I won't say thanks to BT but thanks to the Openreach engineer.

 

Now http://www.speedtest.net/result/2524763782.png

 

Before http://speedtest.net/result/2464048133.png

 

Was stuck on that sync on that 18Mbps sync for ages and always reverted back to the sync and IP profile.

 

Also thats with wireless, on my desktop PC get around 31.2Mbps down

 

Edit: Actually thanks to Kevin from the Mods, actually agreeing with me. Also, would like to thank the guy at BT India. Was actually  helpful though I don't actually understood the majority of stuff I told him.

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UrbanGrunt
Expert
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Message 5 of 5

Re: Thanks BT and Openreach

One of the main issues for me was the lack of speed, I was estimated 38 down and 6 up but I knew this was wrong. Always makes it awkward to get the speed fixed when BT India say it's correct, but I knew all along with 17 upload and 23 download that it was very wrong.

 

I also get 0ms ping on my directly connected computer with 60 download and 18 upload.

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