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lolowalsh
Contributor
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This is unacceptable BT

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I've been suffering from ping spikes at least 5 times a day for the past 2 months and nothing has been done to fix it. I got: 

* sent new router no luck.

* changed cables no luck.

* installed new socket no luck. 

* updated my router no luck. 

* Got sent a text from BT saying that my connection will be stable no luck.

 

I'm still getting these ping spikes with NO ONE USING THE INTERNET constantly every day  my ping shouldn't go to over 300 ms with no one using the internet, I don't know what to do BT I'm running out of options.

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