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jr_uk
Aspiring Contributor
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Message 1 of 5

Throttled Connection?

Hi Folks,

 

Ive been having "issues" with my broadband for around the last 2 weeks, essentially I pay for Infinity 2 unlimited, my line speed was promised at 41Mb and my estimated speeds were around 55Mb to 68Mb if I remember that range correctly. Well for some reason my speed literally will not go above 40Mb, and sometimes its even slower.

 

Ive tried all the usual reset the router, leave it off for 30 seconds etc. So I decided to ask on here.

 

Here are my stats after another reset, the max download speed ive maintained prior to the problems was around a 70Mb connection, but its hit 80+ Mb on occasions. My upload speed is pretty stable around 15Mb normally.

 

 

 

Any help at all folks?

 

Thanks

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Message 2 of 5

Re: Throttled Connection?

SNR is high and looks like you are banded at 40 your max attainable is 80
Looks like DLM is reacting to disconnections and errors on your line 

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Highlighted
Distinguished Sage
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Message 3 of 5

Re: Throttled Connection?

Are you connected to an extension socket or the master socket?
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jr_uk
Aspiring Contributor
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Message 4 of 5

Re: Throttled Connection?

Its in to the master socket, which is one of the SSFP faceplates.

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Distinguished Sage
Distinguished Sage
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Message 5 of 5

Re: Throttled Connection?

can you try the test socket shown by black arrow and see if that helps especially if you have extension sockets in other rooms

 

test-socket-thumb.jpg



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