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FRAM
Beginner
844 Views
Message 1 of 11

UPGRADING TO FIBER

I have recently moved to a new house part of a new 600 houses development in Kent from Berkeleys homes.

I cannot have fibre internet because my cabinet has no capacity.

ADSL internet is rubbish.

Is there anything I can do to get BT Open Reach to upgrade the cabinet? All my neighbours have the same problem.

I suppose the builder should have been in touch with Open Reach but when I asked them they told me it was not their problem.

Do you have any suggestion? I work from home and I cannot wait months for an upgrade.

 

Regards,

 

FM

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10 REPLIES 10
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: UPGRADING TO FIBER

Welcome to this user forum.

 

In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker


Please remember to edit out your phone number before you post the results.


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FRAM
Beginner
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Message 3 of 11

Re: UPGRADING TO FIBER

already done

 

ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date

WBC ADSL 2+Up to 2--1 to 3.5Available
ADSL MaxUp to 1.5--1 to 2.5Available
WBC Fixed Rate0.5 ----Available
Fixed Rate0.5 ----Available
Other Offerings   Availability Date
ADSL Multicast------Available
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FRAM
Beginner
828 Views
Message 4 of 11

Re: UPGRADING TO FIBER

I have cabinet 36 in Sevenoaks
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FRAM
Beginner
825 Views
Message 5 of 11

Re: UPGRADING TO FIBER

there must 100 customers waiting for this upgrade. Can openreach prioritise this job?
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imjolly
Distinguished Sage
Distinguished Sage
820 Views
Message 6 of 11

Re: UPGRADING TO FIBER

capacity schedule to be increased in May 2018

 

Cabinet P36   FTTC Available from 27th March 2012, being expanded by May 2018   Phase 08a 2012   472   Huawei   TN13 2YD 


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Keith_Beddoe
Distinguished Sage
Distinguished Sage
819 Views
Message 7 of 11

Re: UPGRADING TO FIBER

deleted

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FRAM
Beginner
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Message 8 of 11

Re: UPGRADING TO FIBER

Thank you. Still may is a long way out!

FM
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imjolly
Distinguished Sage
Distinguished Sage
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Message 9 of 11

Re: UPGRADING TO FIBER

it says by may 2018 so could be shortly or end of May or in worst scenario even longer



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conrad
Recognised Expert
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Message 10 of 11

Re: UPGRADING TO FIBER

If the OP is connected to  cab 36 then surely the availability checker info posted in message 3 would show that fibre was available but that there is a waiting list and not just show adsl only.

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