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Sage
Sage
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Message 11 of 13

Re: Ultrafast 1 connection dropping every few days

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What have the FTTP team said?

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Toddie1982
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Message 12 of 13

Re: Ultrafast 1 connection dropping every few days

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They did a remote test and found no fault. I was told it sometimes happens with remote checks and updates. Was told as it's only dropping every few days for about 30 s at a time it is to be expected.

Not sure about that as never happened with Sky and was with them for 9 years.
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Toddie1982
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Message 13 of 13

Re: Ultrafast 1 connection dropping every few days

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Still having some issues - will try calling again

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