As the title suggests, I am unable to order FTTP even though both my neighbours can.
I have just bought the house, which was previously unoccupied
I assume this is a database issue as there is no phone line in my house at the moment.
here is the openreach result for my house
and here is my next door neighbour (house is 1m away from mine, further away from the pole!)
Can a mod please assist?
Solved! Go to Solution.
Hi @Cefni and welcome.
@gg30340 is correct. The only team that can help are the FTTP order guys. Your best bet would be to try the number hes posted.
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