We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
We're experiencing issues with the "Contact The Mods" link at the moment. We are hoping that this will be fixed soon. If you've tried that link and its not working, please try again later on today.
Thanks for getting in touch - the Contact the Mods link is not working this evening - there's a message saying that the email service is being upgraded. I'll try again tomorrow.
I have asked the moderator to update you regarding the contact link.
Hi @erwin Sorry that you have been unable to get in touch with us due to the fault with our link.
Would you please send your details in the meantime and we will be able to help you with your Infinity query. Please include your account number, phone number and url of this thread along with a brief outline of the query and a number we can contact you on during the day.