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If you were only getting 33Mbs on Infinity 1 you would not get any faster speed on Infinity 2.
Infinity 1 has a maximum speed of 38Mbps and you were not achieving that so there is no way you would get more by going to Infinity 2.
The only way you would see an increase would be if your line was capable of exceeding 38Mbps which obviously it is not if all you could/can get is 33Mbps.
The distance from my home to the BT cabinet is 500 metres acording to the Openreach engineer. My checks are as follows;
My BTwholesale speed test
if you have a hh5 then go to troubleshooting then helpdesk and post 1-12
I have been giving this problem further though, may be completly unrelated, but would like your thoughts on it.
Back in Nov. 2013, we had a phone fault. Some how, our phone number had changed without us knowing about it for a couple of weeks. We didn't know until I got an email from my son who had been tring to call us for few days and got a bit worried when we didn't call him back. We only discovered, by using my mobile our home phone number was wrong. When we called BT they said the line checked out ok and didn't belive what we were telling them about the number being wrong. An engineer came and told us someone, whilst working in the cabinet, we were put on the wrong socket (what ever that means). Now, if it is posible to move our phone number and my broadband was still working during the same period, could he have moved the phone line back to the correct socket and left us on the other broadband i.e. Infinity 1. That way the upgrade has happened for someone else! Lucky them. What's your thoughts!
You are on Infinity 2 as can be seen by the up IP profile of 20Mbps. If you were still on Infinity 1 it would show as 10Mbps.
As you are not getting the full speed of Infinity 1 as shown from your speedtest, then you will not get any more speed from being on Infinity 2