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Cameron
Aspiring Expert
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Message 1 of 2

Upgrade call

Is BT working on upgrading the Broadband in the SE Northumberland area at the minute? The reason I ask is because I just received a call from someone claiming to be from BT about upgrading the service in my area from 5.8 to 7.8, but they wanted me to go on my computer. At first she asked about lights on my router, then how many devices I had connected, all questions that would not seem relevant to a engineer doing an upgrade to a box.

 

I played along for a bit to see what would happen, as I very much doubt a engineer upgrading a box would need to run tests from my computer. After asking me to run a program called perfmon I ended the call. The caller seemed very evasive and avoided all my questions about why I needed to run tests from my computer and if she was really calling from BT. The number was 01322442162

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1 REPLY 1
Distinguished Sage
Distinguished Sage
238 Views
Message 2 of 2

Re: Upgrade call

Scam call, very common.

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