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mjstokes85
Contributor
696 Views
Message 1 of 17

Upgrade has only increased DL by 3mb and upload by 0mb?

I was estimated the get 76dl and 20ul and nearly a week later I am only getting 41upload max 3 more than I used to get and my upload is 6.5, the same i used to get. My IP profile for DL is 41. something meg and my upload IP profile is 20meg, so why I am stuck at 41 and 6.5?

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16 REPLIES 16
mjstokes85
Contributor
650 Views
Message 2 of 17

Re: Upgrade has only increased DL by 3mb and upload by 0mb?

Can anyone shine light on this? I have rebooted the router and my speed is still the same.

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Guru
647 Views
Message 3 of 17

Re: Upgrade has only increased DL by 3mb and upload by 0mb?

Hui mjstokes85, sorry to hear about your issues, could you run a B.T speedtest and post your results. http://www.speedtester.bt.com/
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ukdeveloper
Contributor
641 Views
Message 4 of 17

Re: Upgrade has only increased DL by 3mb and upload by 0mb?

 


@mjstokes85 wrote:

Can anyone shine light on this? I have rebooted the router and my speed is still the same.


Wooohoo!!!

 

You now belong to the very elitist "infinity upgrade did nothing for us club". Be proud!!!!

 

On a more serious note, BT wont do anything for you until the 10 day stabilisation period has lapsed. Then, they can look into why your speeds are less than you anticipated.

 

You may however not be able to get higher speeds. I was estimated 64Meg. Was getting 33ish, had an engineer out, changed the dropwire to my premises and was getting maxed out at 50Mb at the socket on a 50Mb banded profile. I spoke with BT today and asked then to reset the profile and was told im on the best profile already and that nothing can be done.

 

Ive now lost the will to live!

 

UKD.

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Distinguished Sage
636 Views
Message 5 of 17

Re: Upgrade has only increased DL by 3mb and upload by 0mb?

Did the engineer find a fault UKD? If he did and had fixed it, if your line is stable DLM will remove the banded profile in time. Just keep an eye on it but in the mean time just use the internet rather than worrying yourself about that extra 10meg that in reality you'll never notice 😉
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sahotaquack
Aspiring Expert
619 Views
Message 6 of 17

Re: Upgrade has only increased DL by 3mb and upload by 0mb?

Welcome to the club! Was expecting 65 and my profile is 41 aswell ! Tbh the was no point posting on here, most people come up with the same old rubbish or they tend to ignore the thread!

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Distinguished Sage
617 Views
Message 7 of 17

Re: Upgrade has only increased DL by 3mb and upload by 0mb?

The same old rubbish that is most likely the truth.

People don't like the truth though, they want to live their lives wearing rose tinted glasses.
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sahotaquack
Aspiring Expert
589 Views
Message 8 of 17

Re: Upgrade has only increased DL by 3mb and upload by 0mb?

As in the truth of me previously being stuck on a 28mb profile, apparently the 'most my line could handle' although it went up to 38 a month or so after.
Same people, posting the same stuff, on the same forum and most of all, answering the same questions with the same old rubbish over and over again.
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Guru
566 Views
Message 9 of 17

Re: Upgrade has only increased DL by 3mb and upload by 0mb?

Until we can find an actual solution to it all, if there is one, unfortunately it's going to be that way. We're hoping to hear something from the mods or B.T that will help those who are suffering with their speeds.
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mjstokes85
Contributor
539 Views
Message 10 of 17

Re: Upgrade has only increased DL by 3mb and upload by 0mb?

Thanks for your replies, I am not that bothered, as before infinity i was on 2meg max so even 10 meg to me is amazing, I will just play the waiting game and see what happens after 10 days, I haven't yet rebooted the actual modem, only the router so maybe I will try that.

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