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bigjujju
Beginner
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Message 1 of 8

Upgrade to Ultafast fibre very bad wifi speed

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I was upgraded to Ultra fast fibre to the house a few days ago.

The engineer installed a new  BT Smart Hub 2

My main PC is attached by Ethernet and is showing 130 Mb/s download consistently. This morning our wifi speed (2 laptops) has degraded to 5 Mb/s. I have reset the router via the GUI but is stayed the same.  An hour later it was back up to 64 Mb/s. Has any got any advice on what is happening. Is this a known issue

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imjolly
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Message 2 of 8

Re: Upgrade to Ultafast fibre very bad wifi speed

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you should turn off smart setup if you have not done so  http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-...



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bigjujju
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Message 3 of 8

Re: Upgrade to Ultafast fibre very bad wifi speed

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HI, That seems to have improved the wifi speed. I will monitor for a few hours before I post this as the solutions.
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DavidM
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Message 4 of 8

Re: Upgrade to Ultafast fibre very bad wifi speed

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Welcome @bigjujju and thanks for posting.

It looks like you're on the right track. Please do let us know how it goes.

Cheers

David

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Nevis88
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Message 5 of 8

Re: Upgrade to Ultafast fibre very bad wifi speed

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I found I got much faster Wi-Fi speeds by using the SmartHub rather than the new Smarthub2.
The SH2 has the 5ghz band locked down for use with the mesh so there are less bands available for your phone/tablet to connect to.
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DavidM
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Message 6 of 8

Re: Upgrade to Ultafast fibre very bad wifi speed

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Hi @bigjujju ,

Has @imjolly advice got this sorted? Can you let us know how the WiFi is performing for you?

Cheers

David

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bigjujju
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Message 7 of 8

Re: Upgrade to Ultafast fibre very bad wifi speed

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Apologies for not getting back sooner.

Yes WIFI access  is now almost as fast as the cable connected PC

DavidM
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Message 8 of 8

Re: Upgrade to Ultafast fibre very bad wifi speed

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Fantastic result @bigjujju . Thanks for getting back to let us know.

All the best

David

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