cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
180 Views
Message 1 of 4

Upgrade

Hi, we are currently about to upgrade to halo 1 and we were wondering if out current broadband would stop, we are currently with bt aswell.

Tags (1)
0 Ratings
Reply
3 REPLIES 3
Highlighted
Distinguished Sage
Distinguished Sage
172 Views
Message 2 of 4

Re: Upgrade

Your broadband will not stop. Once you minimum term contract comes to an end and you lose any discount you may have and revert to the full price but your contract continues. 

If you are upgrading to a new package your old package will stop in the sense that you will no longer be billed for that, you will be billed for the new package.

0 Ratings
Reply
Highlighted
Recognised Expert
164 Views
Message 3 of 4

Re: Upgrade

Going back a few years now, I was told there would be a short interruption between the ADSL ending and the fibre starting but I never noticed any delay

0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
139 Views
Message 4 of 4

Re: Upgrade

If you are upgrading from adsl to fibre then there will be a short drop in connection as engineer makes change but if just upgrading your existing fibre then there will be no drop in connection 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply