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mikebren12
Aspiring Contributor
602 Views
Message 11 of 23

Re: Upgraded infinity 2. No change

IMG_0187.PNG

After unscrewing the front and putting straight into the socket

 

cheers

 

mike

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Distinguished Sage
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Message 12 of 23

Re: Upgraded infinity 2. No change

You need an engineer visit.
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mikebren12
Aspiring Contributor
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Message 13 of 23

Re: Upgraded infinity 2. No change

Cheers Webby,

 

based on what??

 

if you could elaborate that would be great..

 

Mike

 

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Sage
Sage
586 Views
Message 14 of 23

Re: Upgraded infinity 2. No change

Your max attainable rate is less than indicated by the checker.

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mikebren12
Aspiring Contributor
580 Views
Message 15 of 23

Re: Upgraded infinity 2. No change

Got to be honest that means nothing to me 😂 

 

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Distinguished Sage
576 Views
Message 16 of 23

Re: Upgraded infinity 2. No change

Your speed is considerably lower than Openreach estimate ot should be.
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mikebren12
Aspiring Contributor
502 Views
Message 17 of 23

Re: Upgraded infinity 2. No change

Cheers, engineers coming on the 18th

 

Mike

 

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Moderator
Moderator
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Message 18 of 23

Re: Upgraded infinity 2. No change

@mikebren12 Post back and let us know how the visit goes. 

Community ModeratorNeilO
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mikebren12
Aspiring Contributor
475 Views
Message 19 of 23

Re: Upgraded infinity 2. No change

Will do

 

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mikebren12
Aspiring Contributor
437 Views
Message 20 of 23

Re: Upgraded infinity 2. No change

Ok, so engineer came out yesterday.. said there was errors on the line, changed the master socket. Then went to the box approx 450 mars away and that was showing I was indeed on 80/20 line. So then went to the unit outside my property which was showing for some reason I could only receive up to 38mb/sec, played around with that and now

i have 50 down and 15 up...

 

it it seems you just have to keep pushing with Bt, hope this helps ...

 

mike

 

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