Last year, I was with BT on Infinity 1 and I had the free speed boost. This meant I was getting around 75mbps pretty much all the time.
I then made the mistake of going to Sky in December... I came back to BT in Feb this year on Infinity 1, which I solidly get 52mbps downloads.
Yesterday, I decided to upgrade to Infinity 2. Today the order is complete, but only my upload speed has really changed - it's doubled. My download speed is a little faster at about 54mbps.
Why is it only 2mbps faster when last year I could get 75mbps? I contacted BT and they said I should wait for the line to settle, which I don't believe to be true. The upload speed doubled straight away, but not the download speed.
Any ideas? Here's my line stats, and I have already tried a restart of the hub with no change -
20.00 Mbps / 58.75 Mbps
24110 / 60493
15.3 dB / 6.2 dB
there is no need to 'bump' as someone will answer
you have been upgraded to infinity 2 but from your stats your max attainable is 60mb so a conenction speed of 58.75mb is correct
have you tried connecting to test socket with a filter even it you have a filtered master to see if that improves your conenction
enter your phone number and post results remember delete number http://dslchecker.bt.com/adsl/adslchecker.welcome
In that case, why am I not getting the 75mbps I used to get before I left to go to Sky?
My stats are -
Telephone Number 01xxxxxxxxx on Exchange SAINT FAITH is served by Cabinet 11
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Handback Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateLeft in Jumper High Low High Low Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)WBC FTTP Availability Date ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date Left in JumperOther Offerings Availability Date Premise environmentStatus
|VDSL Range A (Clean)||80||60||20||19||53.3||Available||Available||--|
|VDSL Range B (Impacted)||77.6||52.7||20||16.4||39.8||Available||Available||--|
|FTTP on Demand||330||30||--||Available||--||--|
|WBC ADSL 2+||Up to 3||--||2 to 4||Available||--||--|
|ADSL Max||Up to 3||--||2 to 4||Available||--||--|
|WBC Fixed Rate||1||--||--||Available||--||--|
|Last Test Date||03-04-2018|
Be you tried the test socket with a filter?
what speed did you get before you left sky
I was getting 68mbps with Sky.
I haven't tried the test socket no as I've not had issues at all until going onto infinity 2 with BT.
Maybe you need to try the test socket as from your stats the attainable is 60mb and your noise margin is about normal 6db suggesting no more scope for more speed with existing setup