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jmedwards
Aspiring Contributor
375 Views
Message 1 of 3

Upload cap

Hi,

 

I had BT Infinity installed on Friday. All is working fine, except that my upload speed is capped at about 1.5 to 2 Mbit. I get up to 40Mbit download, and the engineer said that there is some kind of cap on the upload throughput at the service end.

 

Is this common, and when does it get lifted? I haven't been able to find a definitive answer here on the forums.

 

Thanks!

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ironman123
Recognised Expert
356 Views
Message 2 of 3

Re: Upload cap

Are you on infinty option 1 or option 2.?

If it`s option 1 then it is capped at 2Mbps upload max.

Option 2 should be 10Mbps upload.

 

On option 1 an upload speed of approx 1.7Mbps is ok.

 

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Distinguished Sage
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Message 3 of 3

Re: Upload cap

Yep, upload is capped at 2meg on option 1. You would have been told this at point of sale.
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