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Message 1 of 3

Upload only 50 meg, download goes 5 to 600. Day one was 900/110.

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I am wondering why this is?

Was installed 4 days ago.  As my username suggests I am new to BT.  I used chat to ask about upload speed and they offered to sell me an upgrade to Halo and discs for extra per month.  I called on the phone and the lady suggested she change my wifi channels to help.  I tried to explain I am connected directly via CAT8 cable on the best/newest computer in the house and the only other connected device is the BT TV box also by cable.

My Virgin Media Broadband is still active so every other device is using that for the time being....

 

Short end of this.  Why can't I get above 51 meg upload and sit at 5 to 600 meg, but two days ago it was never lower than 800 and 100 respectively?

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Message 2 of 3

Re: Upload only 50 meg, download goes 5 to 600. Day one was 900/110.

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Download
935.4 Mb/s
Upload
51.2 Mb/s
 
From BT's own site.
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Message 3 of 3

Re: Upload only 50 meg, download goes 5 to 600. Day one was 900/110.

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Just updating this thread.  I reset my router when I messed with wifi extenders.

Speed Tests are all at the high of 900 and upload of 110 again.

Forum mods helped sort me out.

 

Thank you

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