cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
skibumza
Beginner
147 Views
Message 1 of 3

Upload speed not changed after I've upgraded from 500 to 900mbps

Go to solution

Hi,

Last Thursday (9th), my fibre was upgraded from 500/74mbps, to 900/110mbps. But while the download speed is perfect, the upload speed hasn't changed.

I searched here and found that it sometimes takes upto 3 days for it to resolve itself, so I've held off posting until today, but as of now, its still only 70mbps upload speed.

Server: CloudConnX - Eastbourne (id = 3829)
ISP: BT
Latency: 5.46 ms (0.26 ms jitter)
Download: 890.98 Mbps (data used: 1.3 GB)
Upload: 69.85 Mbps (data used: 72.0 MB)

I have power cycles the router (bt supplied) and that didn't help.

Thanks

Andy

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage
127 Views
Message 2 of 3

Re: Upload speed not changed after I've upgraded from 500 to 900mbps

Go to solution

have you tried phoning FTTP TEAM 08005874787 and see if they can help you



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
DavidM
Moderator
Moderator
111 Views
Message 3 of 3

Re: Upload speed not changed after I've upgraded from 500 to 900mbps

Go to solution

Hi @skibumza and welcome.

If the FTTP team can't help I'll be happy to take a look at this for you. I'll drop you a private message now so you can get in touch.

Cheers

David

0 Ratings
Reply