Hello, I'm on Virgin Media and within a few months, I am going to be moving to a property where FTTP is available, and I intend to take my ASUS RT-AX82U router with me to use that instead of the BT Hub. My question is, during the setup of the router, is there anything I should know?
With VM I had to select "automatic IP" and set DHCP to "continuous mode" for it to work. Are either of these things necessary?
What I do know is that you select PPPoE as your connection type, and if it asks for an ISP username and password, it's email@example.com with the password as BT. Is there anything else I should know, or?
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Use the quick internet setup on the router and follow the instructions,
For loads of more detailed guidance see here
Sorry, that doesn't help. : ( I don't feel like sifting through thousands of forum posts until I (hopefully) find the answer I need. It's also why I made a forum post here directly on BT's own forums for easy access to said answer.
It should be easy using the quick setup as @stevebrass indicates.
I think the only thing you need to know in addition is that the username required should be firstname.lastname@example.org where xxxx is anything you want but most use bthomehub and a password of bt or anything you want really.
Did you ever get this set up? I am on FTTP and just bought the same router Asus RT-AX82U but cannot get it working with the smart hub 2.
You don't use the SH2, you connect the Asus directly to the ONT
With FTTP, the ONT is the modem
Yes i was but since using the Asus since this morning the landline no longer works..might be able to live without it. (digital phone came as part of bundle). i am guessing BT hybrid connect service will not work with the Asus router? I do not have it yet but have been offered it free of charge..perhaps it can be used as a stand alone product but would like to hear from anyone who has managed to get it working with a non BT router or without any router at all.