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ElliotHM
Newbie
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Message 1 of 2

VERY slow speeds / congestion Infinity 1

Time to take my rant to the forums, after countless encouters with indian call centres and live chats whom don't understand what I'm saying, here we go.

 

My BT line was installed 2 weeks ago thursday, it was flawless the the first 3 days no issues what so ever. 51Mbps Down & 9.6Mbps Up.

 

Recently as soon as it hits 7/8PM the speeds drop and I'm suddenly back on dialup, only this time without dialing up.

 

Anyway, during the day flawless. During the night non-existant. 

 

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Moderator
Moderator
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Message 2 of 2

Re: VERY slow speeds / congestion Infinity 1

Hi @ElliotHM and welcome.

 

I've had a look at this and upgrades are expected at the Southamptin exchange which should help with the problem but I can check that for you if you wish. Can you please send me over your details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

Community ModeratorDaveM
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