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Distinguished Guru
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Message 11 of 12

Re: Very bad line noise on analogue phone since BT Infinity 2 installed

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You mean like this?

 

Infinity SSFP

 

The extension sockets should be connected to where the red arrow is pointing.

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efelstead
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Message 12 of 12

Re: Very bad line noise on analogue phone since BT Infinity 2 installed

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Hello again

A short note to thank everyone who offered solutions to my LINE NOISE problem.

Very much appreciated.

I followed up all the suggestions but was still left  with a very noisy line.

As a last shot I went out and bought a NEW HANDSET from Argos for £6.99 as a last resort!

To my amazement THIS WORKED and the line was suddenly ABSOUTELY SILENT - NO NOISE AT ALL!

I tested the line using the BT LINE tester (Dial 17070 and then press KEY NUMBER 2  for "Quiet line test"

and there was NO DETECTABLE NOISE.

The moral of the story appears to be "Don't ignore the obvious"

Best wishes

Edward

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