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Fatspark
Beginner
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Message 1 of 6

Very slow upload speed

Apologies if posted before I have BT fibre. Download speed is approx 38Mb, upload is 2Mb. Spoke to BT and their reply was that they don’t quote upload speeds so they aren’t interested. The poor upload speed is causing issues with my Internet CCTV. 

BT have checked my line etc  and said nothing is wrong.

Any suggestions will be appreciated. 

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5 REPLIES 5
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Very slow upload speed

Welcome to this user forum.

In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker


Please remember to edit out your phone number before you post the results.

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Fatspark
Beginner
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Message 3 of 6

Re: Very slow upload speed

Hello. Thanks for the reply.

I have taken a screenshot of the results. Is there some way I can post them so that you can look at them?
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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Very slow upload speed


@Fatspark wrote:
Hello. Thanks for the reply.

I have taken a screenshot of the results. Is there some way I can post them so that you can look at them?

You can upload the image to this forum. Save it somewhere on your computer, then use the "Photos" option on the toolbar, to select the image to insert into a post.

 

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Sage
Sage
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Message 5 of 6

Re: Very slow upload speed

2018-07-11 14_54_38-Reply to Message - BT Community.png

Must use the full site not the mobile one.

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Fatspark
Beginner
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Message 6 of 6

Re: Very slow upload speed

Thanks. Photo is attached.fullsizeoutput_1c73.jpeg

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