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cwbridgey2k
Beginner
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Message 1 of 2

Wasted day!

Just had my openreach engineer turn up as planned to install full fibre saying has another engineer been prior to install a cbt box externally yet? No i replied you are the only appointment that was confirmed around 10 or so times by bt. I said well do you carry them? Yes he said but i can't work on flat roofs...and it needs a specialist.. I'm only here to connect into the house. 

I must add that its a lower down flat roof above a kitchen thats easily accessible by a new small ladder that i have..but fair enough he might put his job on the line. 

I said shall i chase this up now.. He said someone will be in touch within the next hr lol. 

  • Thats a day wage down the pan.. Cheers bt! 

 

 

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cwbridgey2k
Beginner
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Message 2 of 2

Re: Wasted day!

I may add the young lad who came was apologetic i stated its not his fault.. Just **bleep** poor management as usual.
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