Broadband has been down since around 10am this morning in Welwyn Garden City AL8 area. There seems to be no sign of it being fixed nearly 6 hours later.
Does anyone know what is happening?
Thanks, I've checked there already. It says that it should be fixed by 2:56pm. As it's now out of date, I figured that I could ask here instead.
Only Openreach would know that, and they will update BT Retail with any progress, just as they would update any other provider.
There's a fibre cable fault. Repair work currently being carried out. Should be back up soon.