I'm leaving BT to go to Zen - staying with Openreach for the "plumbing".
I've received notification of the switchover date, but does anyone know what time of day this normally occurs?
You will need to ask Zen.
If they’re doing a Port Swap in the PCP/DSLAM then it literally could be anytime.
Openreach Engineering hours, depending on what shift pattern the Engineer is on is anywhere between 07:30 and 17:40.
If it’s Kelly’s or Quinn’s it could be anywhere between how early the Engineer starts work and what time they finish. I’ve seen them working as early as 06:00 and as late as 20:00.