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Distinguished Guru
3,422 Views
Message 21 of 60

Re: When will my cabinet get the infinity upgrade?


@leaky5 wrote:

Do all cabinet get upgraded or are sometimes 2 or more old ones replaced by a new one in a different position ?

The one I assume is my local one, still only has the old cabinet. But about 1/2 a mile closer to the exchange, there is a new FTTC cabinet, but it is on the opposite side of the road to the old cabinet there.


No, not all cabinets are upgraded, and the Fibre cabinet does not have to be next door to the old cabinet, some are 50 to 100 ft away . The nearer the better, less digging.

toekneem

(EASBF)

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gazmospazmo
Newbie
3,416 Views
Message 22 of 60

Re: When will my cabinet get the infinity upgrade?

Hi, I've just seen my exchange will be part of the 9b roll out, I think my cabinet is number 49 could you tell me if this will be upgraded, post code is CH661TX Thanks 🙂
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GarethWilliams
Aspiring Contributor
3,407 Views
Message 23 of 60

Re: When will my cabinet get the infinity upgrade?

it drives me nuts my exchange is apparently gonna be upgraded september this year, which is roughly 1 mile and a half away, and apparently my green box isnt gonna be upgraded which is 500 metre's away may be less, screaming out for a decent speed i am, rant over i guess

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leaky5
Contributor
3,401 Views
Message 24 of 60

Re: When will my cabinet get the infinity upgrade?

Is there a way to find out if or when my local cabinet is due to be upgraded, the exchange is now apparently live. The exchange is Laindon and I am in SS15 6GS.

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leaky5
Contributor
3,356 Views
Message 25 of 60

Re: When will my cabinet get the infinity upgrade?

Just had a live chat with someone at BT and they have said the exchange and cabinet are ready and I can place an order from the 10th April. Roll on next Tuesday, I will update the thread then.

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Distinguished Sage
3,362 Views
Message 26 of 60

Re: When will my cabinet get the infinity upgrade?

Happy days 🙂
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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leaky5
Contributor
3,260 Views
Message 27 of 60

Re: When will my cabinet get the infinity upgrade?

I am now been told by BT that they still can't tell me when it will be done, this was after been told last week that I would be able to order from today. The website still shows it as the 31/3.

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imi
Beginner
3,244 Views
Message 28 of 60

Re: When will my cabinet get the infinity upgrade?

In the same situation as you.

 

Could someone from BT please check what the state of BT inifinity is for the following postcodes:

 

E142DJ - believe we are off the POPLAR exchange

 

AND

 

TW74FD (this is a brand new build) - believe the local exchange is ISLEWORTH

 

Both exchanges are now showing as infinity enabled and "accepting orders"

 

many thanks

 

imi

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leaky5
Contributor
3,222 Views
Message 29 of 60

Re: When will my cabinet get the infinity upgrade?

What is frustrating me most (and I am sure lots of others) is the inconsistency of information from BT. The website with the flags on, shows Laindon as being accepting orders. But I have tried approx. 10 addresses all around the area and none are showing ready for Infinity and BT told me yesterday that the exchange is not yet ready. Where as last week i was told the exchange and cabinet are ready.

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imi
Beginner
3,085 Views
Message 30 of 60

Re: When will my cabinet get the infinity upgrade?

Any possibility of getting a reply from the team?
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