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Message 11 of 14

Re: Why is my internet capped?

You didn’t request any stats

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Message 12 of 14

Re: Why is my internet capped?

see message 3



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Message 13 of 14

Re: Why is my internet capped?

You put: 

in order for the forum members to help please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if  HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information . 

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

 

enter your phone number and post results  remember to delete number   

Someone may then be able to offer help/assistance/suggestions to your problem

 

im just a bit confused which one you want me to do. 

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Message 14 of 14

Re: Why is my internet capped?

All of them

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