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jase888
Aspiring Contributor
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Message 1 of 2

Will BT move mastersocket whilst fixing it?? Coming in a few hours so quick responses please :)

Ive got the BT Engineer coming out in a few hrs time to fix my internet (just moved into new home and doesnt work).

Will they be able to move the master socket upstairs whilst they fix it? Ive put wire from master socket into room upsatirs where i want it to make things easier.

Any tips on how to get them to do this? My parents got them to move it when they got fibre broadbanmd a year or two ago but when my brother got it the guy wouldnt do it for some reason saying hes not allowed to.

Thanks

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Will BT move mastersocket whilst fixing it?? Coming in a few hours so quick responses please :)

unlikely as engineer is there to fix a fault  if he does however you may well be charged £129.99

 

if you want it moved you may be better considering local telecom person from paper



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