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Lor4
Aspiring Contributor
272 Views
Message 1 of 8

Will Broadband fibre solve my issue

I have BT broadband running between 0- 6mbp download and intermittently cuts out. Had 3 engineers and havent resolved. Would switching to fibre help solve this problem
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7 REPLIES 7
Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: Will Broadband fibre solve my issue

Enter your phone number and post results. Remember delete number https://www.btwholesale.com/includes/adsl/main.html



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Lor4
Aspiring Contributor
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Message 3 of 8

Re: Will Broadband fibre solve my issue

I've done screenshot but how do i attach it here.
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Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: Will Broadband fibre solve my issue

When you click to reply then click on photos and add from there



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Lor4
Aspiring Contributor
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Message 5 of 8

Re: Will Broadband fibre solve my issue

Screenshot_20180529-212538.jpg

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Distinguished Sage
Distinguished Sage
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Message 6 of 8

Re: Will Broadband fibre solve my issue

as you can see the estimate for your line is 37/25mb down and 7/5mb up speed  as the copper is only from cabinet to your home then that is reducing the probably of line problems



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Lor4
Aspiring Contributor
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Message 7 of 8

Re: Will Broadband fibre solve my issue

Apologies but I'm no expert here. Can you repeat that in a less technical way.. Would fibre help or not? Or should I be looking at a different provider... thanks
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Distinguished Sage
Distinguished Sage
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Message 8 of 8

Re: Will Broadband fibre solve my issue

if you look at the checker results it shows you should get a down connection speed somewhere between 37 and 25mb and an up connection speed of between 7 and 5mb  so compared to your current speed on adsl it should make a big difference and also reduce the probability of line problems as you will have a fibre conenction to the street cabinet and your existing copper from cabinet to your home  that is far better than copper all the way back to the exchange

your connectio would be the same whichever ISP you select apart from virgin as they all use the openreach network



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