Can't thank the Mods enough for providing the final solution. Great team.
With the release and retraining of the line, I am now syncing at ~ +4.5mb higher than where i was. IT has also allowed the noise margin to drop (and hopefully if it gets to 3, i'll get another little kicker). Currently 8 days since profile reset - no disconnects other than line retraining and forcing the reboot to achieve better speed.
The team helped to confirm there was indeed a restriction due to previous issues as my connection was solid. I know that to those that are on 50MB+ packages, this is small in comparison, but believe me, when you are in a remote village, with one cabinet serving all and you are a fair distance away from said cabinet, every little MB counts 🙂
Thanks again to the team !