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Message 1 of 4

Xbox game pass ultimate

Hi, I had my fibre broadband installed 2 weeks ago but the free xbox game pass isn't showing on the my products page yet  how do I go about activating it? Thanks 

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Message 2 of 4

Re: Xbox game pass ultimate

there numerous posts like yours using search

has your first bill been paid

do you have any other BT accounts which can cause problems

are you accessing MYBT using pc/laptop not mobile



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Message 3 of 4

Re: Xbox game pass ultimate

BT never said I'd have to pay my first bill, just I'd have to wait until the 2 week cooling off period was finished. I've not got any other BT accounts and I've accessed my BT on my laptop 

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Message 4 of 4

Re: Xbox game pass ultimate

from other posts if you search first bill paid usually needed and cooling off over



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