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afguk
Contributor
2,334 Views
Message 1 of 17

YouTube Buffering Problem

My youtube has always been very well, but recently its been getting really poor, to the point i cannot buffer 1080p videos anymore.

 

Wired and wireless, i get speeds of around 27Mb and face the problem on both connections.

 

I've checked status and no issue reported.

 

What could be the problem? Issue happens on both computers and both laptops.

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16 REPLIES 16
Moderator
Moderator
2,281 Views
Message 2 of 17

Re: YouTube Buffering Problem

Hi Afguk,

 

Do you have any problems with buffering on any other sites or is it only with YouTube? Could you try running a speed tests using http://speedtest.btwholesale.com/ and post your result once you have done so?

 

Thanks

 

PaddyB

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afguk
Contributor
2,222 Views
Message 3 of 17

Re: YouTube Buffering Problem

Download 25.00
Upload: 4.71
Ping: 36.88

Im still having problems, really noticing 1080p videos are almost unwatchable.
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Sage
Sage
2,214 Views
Message 4 of 17

Re: YouTube Buffering Problem

Could you run the further diagnostics option after the test and post the full results back?

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afguk
Contributor
2,161 Views
Message 5 of 17

Re: YouTube Buffering Problem

Download speedachieved during the test was - 21.43 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-27.89 Mbps .
Additional Information:
IP Profile for your line is - 27.89 Mbps

Upload speed achieved during the test was - 1.36Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
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Distinguished Guru
2,124 Views
Message 6 of 17

Re: YouTube Buffering Problem

What speed was predicted for your connection when you signed up?
If you don't know you can out your number in the DSL checker and see what it says now: http://www.dslchecker.bt.com/adsl/adslchecker.welcome
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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KenSharp
Aspiring Contributor
2,086 Views
Message 7 of 17

Re: YouTube Buffering Problem

YouTube have been messing about recently introducing a 144p video stream. Since then their service has been almost totally broken.

http://kennystechtalk.blogspot.com/2013/06/youtube-is-utterly-broken.html

 

The product forums are full of people complaining about this on a daily basis but YouTube appear to be completely ignoring the problem as nobody their end has replied to a single post.

http://productforums.google.com/forum/#!categories/youtube/report-a-technical-issue

------------------------------------------------------
http://kennystechtalk.blogspot.co.uk/search/label/BT
Tags (1)
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afguk
Contributor
2,045 Views
Message 8 of 17

Re: YouTube Buffering Problem

36.9Mbps and 8.7Mbps upload.

I also get warnings on Channel 4 live "Insufficient bandwidth" and it doesn't play.
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Jhey
Aspiring Contributor
2,027 Views
Message 9 of 17

Re: YouTube Buffering Problem

Im also having trouble with 1080p youtube videos, have done for a while.

74mb down, 17mb up

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UrbanGrunt
Expert
2,019 Views
Message 10 of 17

Re: YouTube Buffering Problem

Seems to be an ongoing trend with youtube/google sites either not loading until refresh or bad streaming.

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