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shamus1
Expert
220 Views
Message 1 of 6

banded profile

can someone look at these stats and tell me if im in a banded profile as if you restart the router it will always show 40 meg and as i have  noise margins dropping low in the evening  as my previous problem which could never be fixed,could dlm be seeing these noise margin drops and put me on banded profile?pics included show up for nine days which went to 14 days and reset yesterday

Screenshot (167).pngScreenshot (168).png

 

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5 REPLIES 5
Sage
Sage
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Message 2 of 6

Re: banded profile

As your max connection rate is only around 42.5Mb I think the 40Mb connection rate is co-incidence not banding.

What makes you think its banded?

shamus1
Expert
207 Views
Message 3 of 6

Re: banded profile

i just thought it could be banded as it restarts exactly on 40 each time?

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: banded profile

if the resets are being caused by the '14 days reset problem' then I agree with @pippincp that looks like your connection speed and no banding involved



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shamus1
Expert
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Message 5 of 6

Re: banded profile

ok thanks guys just checking to see if my problem with the noise drops was starting to show up a fault.

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Community Manager
Community Manager
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Message 6 of 6

Re: banded profile

Hi @shamus1 thanks for your PM, we can't deal with cases directly unless invited to do so. Before we can proceed can you clarify a few details for us please?

Can you post up a fresh set of stats please, so we can see your latest results?

Is your connection stable, or have you had any more drops? What is your minimum guaranteed speed?

Thanks

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