We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
We are moving to a new house with an existing non-fibre BT feed. I was advised that a new line would have to be installed to move our existing fibre package to the property and the engineer cannot visit for a month after we move in. Can we establish a less capable broadband package to our HomeHub 2 and a landline connexion before the fibre is installed?
If you know the phone number of your new property then use that otherwise use the address and enter in this checker and post the results. This will give indication what internet connection available
Thanks. I will check the telephone directory for the number used by the deceased previous occupant.