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gmac123
Aspiring Contributor
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Message 1 of 2

bt infinity cabinet upgrade

can anybody help me please, I live in windermere and we were pn an exchange only line, however bt have installed a new roadside cabinet and infinity cabinet near to it and moved my line to the cabinet. two weeks ago they stuck a sign on the caninet saying infinity is available however the adsl checker shows infinity is not available and the bt where and when checker says my cabinet is fttc connected but infinity is not available and they are seeking solutions.

my new cabinet is number 18 can anyone tell me if its just a case of bt running checks on the cabinet before accepting orders and how long this takes or is it something else.

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Distinguished Guru
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Message 2 of 2

Re: bt infinity cabinet upgrade

I think its just a matter of waiting for the DSL checker to be updated.
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