does anyone know what this means
(353239.010000) PPPoE is down after 24 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 - Down)]
HH5 light goes orange and then goes back to blue, has happened quite a lot today
Your internet connection dropped after 24 minutes connection time
This could be due to line noise or internal interference or even the DLM resetting your connection.
If if line noise try quiet line test. Dial 17070 option 2. Should be quiet and best with corded phone
Are you using the test socket or do you have a SSFP?
can you post router stats by going to hub manager and then troubleshooting then helpdesk and post 1-12
SSFP removed, using test socket.
|1. Product name:||BT Home Hub|
|2. Serial number:||+076272+NQ52501839|
|3. Firmware version:||Software version 22.214.171.124.83.8.204 (Type A) Last updated Unknown|
|4. Board version:||BT Hub 5A|
|5. DSL uptime:||0 days, 00:02:00|
|6. Data rate:||6828 / 56040|
|7. Maximum data rate:||7328 / 58144|
|8. Noise margin:||6.1 / 6.8|
|9. Line attenuation:||26.2 / 20.2|
|10. Signal attenuation:||25.9 / 19.2|
|11. Data sent/received:||250.8 MB / 10.2 GB|
|12. Broadband username:||firstname.lastname@example.org|
You 56mb connection speed is just below the bottom end of your dslchecker estimate. Your noise margin is slightly high at 6.8db and that should refuse to 6db and give a bit more connection speedspeed