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steve1412
Contributor
324 Views
Message 1 of 3

fault after fault after fault

trying to be as patient as possible, but boy BT infinity really does test me.

 

for two weeks now, my average speed has been 0.5mb, wired or wireless. everytime i ring and complain, i am told to reset my hub and it will all be good. well i have reset my hub 3-4 times daily and still no improvement. todays speed is 0.1mb.

 

i am sorry to say that BT are woeful, infinity is god awful. the only light at the end of the tunnel is thatni am only 4 weeks away from the end of my minimum contract. Virgin media here i come.

 

infinity = infinite problems

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2 REPLIES 2
Moderator
Moderator
318 Views
Message 2 of 3

Re: fault after fault after fault

Hi Steve1412,

Sorry you’re having problems with the Infinity service. I can look into it for you if you wish. Drop me an email with the details. You’ll find the “contact us” form in the about me section of my profile.

Cheers

David
Community ModeratorDaveM
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steve1412
Contributor
294 Views
Message 3 of 3

Re: fault after fault after fault

thanks David, i have done as you have requested

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