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GP555
Beginner
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Message 1 of 10

fibre cabinet ready to order

Hi

 

My cabinet got enabled 30th September and only today is it avaiable to order, although i am going to order the speeds do seem a bit low at 27mb down and 5mb up, I live on  a new build estate, the street opposite where the show home takes a line from a overhead cable can get 62mb down, and upload speed of 20mb according to the checker.

 

Will the fibre speed be so different for just one street apart?

 

Thanks

 

Gray

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9 REPLIES 9
Guru
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Message 2 of 10

Re: fibre cabinet ready to order

How are you getting the estimate, post code or phone number?

 

Use your post code it will provide the most accurate estimates.

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GP555
Beginner
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Message 3 of 10

Re: fibre cabinet ready to order

HI 

 

I Used my phone number, BT infinity and plusnet show the same 27mb speed to order, putting in the postcode shows no fibre available.

 

Hopefully this will increase with time.

 

Thanks

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Guru
Guru
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Message 4 of 10

Re: fibre cabinet ready to order

Hi GP555,

The speed will vary depending on how far away you live from your FTTC cabinet. The further away you live from the cabinet the lower your estimation will be.

Hope that helps,
Cheers

jac_95 | BT.com Help Site | BT Service Status
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Guru
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Message 5 of 10

Re: fibre cabinet ready to order

You want to use your phone line, it's the most accurate if it shows up when you enter your phone number you can order.

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GP555
Beginner
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Message 6 of 10

Re: fibre cabinet ready to order

Hi

 

Just went to order fibre tonight and the BT checker and plusnet checker show no fibre is available to order, only normal ADSL !!

 

Strange as I was on the book an engineer date time page on plusnet's site but did not know the exact date I would be at home so I left it until today.

 

Hope this is a glitch with the checker!

 

Gray

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GP555
Beginner
304 Views
Message 7 of 10

Re: fibre cabinet ready to order

Hi

 

Just went to order fibre tonight and the BT checker and plusnet checker show no fibre is available to order, only normal ADSL !

Strange as I was on the book an engineer date time page on plusnet's site but did not know the exact date I would be at home so I left it until today.

 

Hope this is a glitch with the checker!

 

Gray

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Distinguished Expert
304 Views
Message 8 of 10

Re: fibre cabinet ready to order

if you order plusnet your in the wrong forum
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GP555
Beginner
303 Views
Message 9 of 10

Checker problem

Hi

 

Just went to order fibre tonight and the BT checker and plusnet checker show no fibre is available to order, only normal ADSL !

Strange as I was on the book an engineer date time page on plusnet's site but did not know the exact date I would be at home so I left it until today.

 

Hope this is a glitch with the checker!

 

Gray

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Distinguished Expert
299 Views
Message 10 of 10

Re: Checker problem

lol
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