I've recently moved into a new build house, the ont was already installed.
I work for a company that supplies fttp so got a staff deal, the openreach came down said it was connected to the wrong sasa and cbt port and he would pass back to new sites.
The neighbour directly next to me is up and running with a solid pon light, the neighbour on the other side has the same problem as me and the neighbour 2 doors away is having the same issue, we are the first people to move in on this site.
They sent someone from new sites to take a look who said the routing was correct and he would check it was registered, this was days ago and still flashing pon.
Im wondering if one of them has got it wrong as surely two people wouldnt have completely different results, one saying its right one saying its wrong, feels like i am going around in circles.
Can anyone help please?
The mods here are unable to assist with FTTP problems.
Having said that from your post I'm assuming your ISP will be the company you work for in which case they should liase with Openreach to get you connected.