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oakserver
Contributor
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Message 1 of 2

g.fast upgrade

Hi All,

Has anyone been able to upgrade their standard superfast broaband package to a g.fast ultrafast package?

I notice that the DSL Checker now shows my line being g.fast enabled, although when I use the upgrade my package tool, it doesnt offer me the ultrafast option.

If I check the BT site as a new customer then I am offered Ultrafast.

Any idea how I can look at the upgrade costs.

PS I only recently swiched to BT (a month or two ago)- perhpas that's why I have no upgrade option?

Thanks.

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1 REPLY 1
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: g.fast upgrade

for G.Fast you neeed to be within 350m of your street cabinet

you could try phoning 08005874787 and see if they can help you or at least advise if you can get G.Fast



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