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high ping and large deviation

hello everyone, this is my first post, 

I have a problem with the latency fluctuating drastically at my address. 

this start a few weeks ago and i keep getting disconnected from online games because my ping becomes too high. 

I have ran a tracert via command prompt to google and these are my results

1 7 ms 5 ms 6 ms []
2 42 ms 41 ms 43 ms
3 * * * Request timed out.
4 65 ms 44 ms 48 ms
5 36 ms 36 ms 35 ms []
6 35 ms 35 ms 89 ms []
7 35 ms 37 ms 35 ms
8 35 ms 35 ms 37 ms
9 37 ms 36 ms 36 ms
10 35 ms 35 ms 34 ms []

is that second IP address the BT cabinet? 43 ms seems very high considering it is the first IP address outside of my premises 

I have also ran a  ping test from modem/router (asus dsl ac68u) and here are those results.

64 bytes from seq=0 ttl=116 time=31.462 ms
64 bytes from seq=1 ttl=116 time=31.301 ms
64 bytes from seq=2 ttl=116 time=31.418 ms
64 bytes from seq=3 ttl=116 time=31.694 ms
64 bytes from seq=4 ttl=116 time=31.832 ms

on Friday the problem seemed to have disappeared and the broadband worked flawlessly and when I did another ping test on that day the ping was 7ms. 

does this seems like a faulty phone line? we are on a VDSL connection and use BT fibre. 


anyone who can point me in the right direction to either find a fix or conduct more fault finding would be very much appreciated. 

many thanks 




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