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jonew
Contributor
598 Views
Message 1 of 8

high ping between pc and router

Anyone no why I would get high spikes between pc and router?
Avg is 7ms but it often it spikes to 147ms.
I doesnt really effect much in the ways of downloading but it does cause lag in online gaming.

Can I just plug into modem instead ?

Thnks
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7 REPLIES 7
Distinguished Sage
592 Views
Message 2 of 8

Re: high ping between pc and router

are you using ADSL or Infinity
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jonew
Contributor
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Message 3 of 8

Re: high ping between pc and router

Infinity
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Distinguished Sage
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Message 4 of 8

Re: high ping between pc and router

yes you can connect directly to the modem but you will need to set up a pppoe dialler connection
jonew
Contributor
583 Views
Message 5 of 8

Re: high ping between pc and router

**bleep** no idea how to do that lol.
What can be causing this spike?
I heard the hh3 takes packets to test but is hardly noticeable if your streaming etc but can cause lag.
Im really annoyed with it now, I have fibre optic 58mb so I didnt expect this much lag whilst gaming.
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Distinguished Sage
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Message 6 of 8

Re: high ping between pc and router

go to network settings the select set up a dial up connection also how are you connecting your devices to the hub wired or wireless connection
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jonew
Contributor
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Message 7 of 8

Re: high ping between pc and router

Ive tried wired n wireless with no improvement, its sporadic so last night was real bad for gaming but the night before was ok...
Im on option 2 with no caps or throttling (so they tell me) ..
I do have a new house phone which I will disconnect tonight to see if that is causing the high ping..
Apart from that everything is off thats connected to the hh3.
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UrbanGrunt
Expert
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Message 8 of 8

Re: high ping between pc and router

Step 1: Remove the homehub from the modem

 

Step2: Connect your pc/laptop into the modem using LAN1 port (LAN2 is disabled and not in use)

 

Step3: Open network and sharing centre on windows and click set up a new connection or network

 

Step4:  Connect to the internet (the top option) then click make a new connection Broadband PPPoE

 

Step5:  Username Internet@btbroadband.com and the password as broadband

 

Step6: press connect, it may say that it cannot connect, just keep pressing try again if this happens and it will eventually connect.

 

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