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lorddark
Contributor
611 Views
Message 1 of 5

home hub 5 question

as the hh 5 has modem built in, does it still need to be situated close to the master socket?

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4 REPLIES 4
Distinguished Guru
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Message 2 of 5

Re: home hub 5 question

I suspect that as it replaces both the openreach modem and the hub , yes. It would need to plug into the VDSL front plate which is always situated at the master socket.

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Deathtrap3000
Recognised Expert
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Message 3 of 5

Re: home hub 5 question

They are moving away from engineer installs soon so customers will just be sent a few filters along with the hub5. They will then be able to plug into any socket they like. 

If you have extensions, best speed will aways be obtained by plugging into a filtered faceplate at the master socket.

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scantruck
Beginner
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Message 4 of 5

Re: home hub 5 question

I can't really use the filter they sent me with the HH5 as I plug in to the smaller socket at the top of the face plate (no phone connected to it).

 

So if I have a new style Openreach socket do I still need to use a filter?

 

Thanks

 

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Checked2013
Expert
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Message 5 of 5

Re: home hub 5 question


@scantruck wrote:

I can't really use the filter they sent me with the HH5 as I plug in to the smaller socket at the top of the face plate (no phone connected to it).

 

So if I have a new style Openreach socket do I still need to use a filter?

 

Thanks

 


No you don't need the filter as that socket has already one built in