ive just moved from sky to bt. i live in an area where the fibre network has been active since september last year, i get 44mb from the cabinet to my socket which is around what the bt website said my estimated speed would be. when i called to move to bt the sales person advised that i should take bt infinity 2 with the high download speed as i was getting more than i would on the infinity 1 package and would be capped at 40. i was also told by the sales person that my cabinet may not have been upgraded to the superfast yet but eventually would be, but am i not right in saying that if my line was capable of receiving 76mb then my line estimate would have reflected this?
so my actual question is am i ever going to be able to get the higher download speeds or is my cabinet/line maxed out at 44?
As you can see on the estimater, if you are getting 44Mbps you are getting the maximum that your line can support. As far as I am concerned the sales person was talking rubbish about the cabinet being upgraded to "superfast". There is no such thing unless he was referring to FTTP (Fibre To The Premises), which I doubt.
The maximum you would get on Infinty 1 is 38Mbps so you need to decide if the extra 6Mbps is worth the difference in price between Infinity 1 and Infinity 2.
I have my doubts that's what they would call it. They already market Infinity 1 and 2 as "superfast" and Infinity 3 as "ultrafast". I still say the sales rep was talking bull.