well, I have had engineer test the line from premise and the speed was approx 40 Mbps down/10 up. but bthh6 could not provide more than 15 Mpbs down/400 kbps up, no factory reset would help bring about previous 52/10 Mbps any more. So replacement hub arrived and for some reason this time it is bthh5 and it provides 37/9.20 Mbps which is just at the threshold of min acceptable speed. I suppose the line needs to be reset again?
On the other hand a quirky website redirection observed when trying to test speed on bt wholesale page:
question is whether this is deliberate or some kind of corruption in browser (both IE & Chrome), or linked to hh5 rewrite because hh6 was going to actual wholesale test page, rather than to internal hh5 gateway which has another broken link within?
and why this site does not accept valid bt id please?
https://www.bt.com/help/home/broadband/speedtest/
I would say broken authentication script rejecting valid credentials.
Wonder how long has this been going on and attributing to bt users confusion (same category as broken links)?
Give out impression of patchy quality in need of repairs, just like potholes on our roads.
Well, supplying used BTHH5 as a replacement is a big mistake.
1. Wifi is not as good as original BTHH6 and VSDSL connection speed is approx 10 Mbps less .
2. BT HH5 log detail persists after factory reset and because it contains previous user's personal details such as mac addresses of mobile devices (Wifi part of the log) , this constitutes clear GDPR Data Breach !
3. Reporting this to ICO Monday!
still on max 35 Mbps down/10 up profile.
