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jo756427
Newbie
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Message 1 of 3

internet speeds droped alot. help?

Okay so i have recently got fiber optic and ive had it for just about three week's now.When i first got it i was amazed with the speeds i did bare in mind they would drop over the days but i didnt expect this to happen i went from a 75.45mps download,17.74 upload and 12 ping to 49 ping,16.94mps download and 13.60mps upload help ;/?

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Guru
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Message 2 of 3

Re: internet speeds droped alot. help?

Have you turned the modem off or restarted it at all?

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Distinguished Sage
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Message 3 of 3

Re: internet speeds droped alot. help?

Hi

The reason your speed has dropped is because of a noise issue this has caused the DLM to reduce your IP profile to stabilise the line all you need to do is leave the connection alone for up to 2 weeks and once the DLM see the line as stable again it should start to rise again

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