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lockey79
Newbie
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Message 1 of 3

keep dropping connection while gaming and browsing

Hi i've been having htis weird problem latley where every so often my connection just hangs and goes off then comes back like 5 seconds later. Its not so bad when browsing but when gaming its unplayable and I keep getting kicked from servers. I've been looking on the ea forums for something but ive only found something that test my connection to the ea servers. I'll post the results below, sorry if the format is rubbish. The only thing ive noticed is theres 3 hops where i have 100% packet loss.Other than that I have no idea what to do. any help would be great thanks.

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
bthub 192.168.1.254 1 1ms 2ms 0% 103 / 103 1ms / 7ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 0.0.0.0 3 0ms
* Unknown Host * 81.139.56.166 4 26ms 100% 0 / 103
core1-hu0-16-0-9.colindale.ukcore.bt.net 213.121.192.22 5 24ms 24ms 0% 103 / 103 23ms / 60ms
core3-hu0-14-0-7.faraday.ukcore.bt.net 195.99.127.64 6 25ms 25ms 0% 103 / 103 24ms / 54ms
* Unknown Host * 62.6.201.145 7 25ms 24ms 0% 103 / 103 24ms / 30ms
* Unknown Host * 213.137.183.98 8 28ms 25ms 0% 103 / 103 24ms / 46ms
ge-2-1-0.mpr1.lhr2.uk.above.net 195.66.224.76 9 25ms 25ms 0% 103 / 103 24ms / 50ms
ae11.mpr2.lhr2.uk.zip.zayo.com 64.125.30.52 10 25ms 25ms 0% 103 / 103 24ms / 43ms
ae27.cs1.lhr11.uk.eth.zayo.com 64.125.30.236 11 96ms 100% 0 / 102
ae5.cs1.lga5.us.eth.zayo.com 64.125.29.126 12 108ms 100% 0 / 102
ae4.cs1.dca2.us.eth.zayo.com 64.125.29.203 13 96ms 100% 0 / 102
ae27.cr1.dca2.us.zip.zayo.com 64.125.30.247 14 95ms 96ms 0% 102 / 102 94ms / 106ms
ae22.er2.iad10.us.zip.zayo.com 64.125.29.121 15 98ms 99ms 0% 102 / 102 96ms / 141ms
64.125.199.190.t00673-02.above.net 64.125.199.190 16 101ms 96ms 0% 102 / 102 96ms / 101ms
* Unknown Host * 159.153.92.98 17 97ms 97ms 0% 102 / 102 96ms / 103ms
* Unknown Host * 159.153.92.78 18 98ms 97ms 0% 102 / 102 96ms / 103ms
dragonage.gos.ea.com 159.153.64.173 19 96ms 97ms 0% 102 / 102 95ms / 149ms

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: keep dropping connection while gaming and browsing

Welcome to this user forum.

Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.

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Distinguished Guru
Distinguished Guru
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Message 3 of 3

Re: keep dropping connection while gaming and browsing

You can ignore the 3 hops showing 100% packet loss. They are routers configured not to respond to icmp requests.

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