so its been 24 hours, seems like upload speed is improving (9.50Mbps) while download speed is capped at 2Mbps
see ya in two days with, I predict, no changes
so I think the uptime was around 2 days and 12 hours or so and router decided to restart, noise margin was on 29 and down speed as always 1995, not sure if you call it stabilised, seems like someone investigating it at least
the thing is, I didn't restarted anything, it did it on its own, anyway its obvious that bt capped download speed for some reason
Sorry, I misread your previous post. Are you connected to the test socket yet and have you tried the quiet line test?
Edit My bad, you've aleady done that. You need to call in for an engineer. Get the account holder to make the initial call then ask to hand over to you.